Retail

Spray model kit arrived today. All parts are included and intact . Now the fun starts . Thanks to you and your team for assistance and correspondence Cheers

Hi My delivery from you arrived today – intact – halfway around the world!!   The CA glue is appreciated.   I look forward to building it, then setting in an Antarctic setting – before it got crushed, of course.  There’s an excellent Frank Hurley photo of it tied up alongside an ice sheet which I will use…

I hope all is well with you.   I received the model kit with the wonderful gifts today in perfect condition. Thank-you for your kindness and your constant attentiveness to my order. This is much appreciated. I will look to your business in the future, when I purchase another model kit.   Thanks again

I would like to say a very warm “Thank You” for the way in which you dealt with my query and lack of goods being delivered. You were extremely professional and very kind.   I have received the Aurora Brig model today and my father is over the moon. Also the kind gesture of the…

Good afternoon, I just want to confirm that my purchase made it to me today and I would like to thank everyone on the team for their efforts every time I would call with a question or concern. I greatly appreciate it!

Many thanks for your email.  You are correct that I received the right model.  Once I have it set up, I will send you photographs of how we are displaying it.  In any event, it looks beautiful and was worth waiting for.   Best,   Monty

Thank you again George for your awesome customer service

The parcel has arrived this morning with the right postcode!   Thanks so much for your intervention and brilliant customer service.  I’m not sure it would have happened otherwise as we had heard nothing from Fedex that I know of.   Many thanks again and best wishes,   Karen

I have received the pictures and they look totally masterful.  We can discuss later the shipping address, etc., including words of wisdom on how best to maintain these treasures

Today my order arrived and I have yet to open it up but I’m quite excited about it!   Thank you so much,  please extend my thanks to all of your team.